Support for One Minute English

Thank you for using One Minute English. The AlphaJC Studio team is here to help you with any questions or issues you may have.

How to Get Support

We currently offer support exclusively via email. To reach our support team, please send an email to:

contact@alphajcstudio.com

When contacting support, please include:

Our support team aims to respond to all inquiries within 24-48 hours during business days.

Frequently Asked Questions (FAQ)

Q: Do I need an internet connection to use the app?

A: Yes, an internet connection is required to use One Minute English. This is necessary for loading practice exercises and displaying advertisements.

Q: Is my learning data backed up?

A: Currently, One Minute English does not provide backup for learning data. Your progress is stored locally on your device. We recommend keeping your app updated to ensure the best experience and data preservation.

Q: How often is new content added to the app?

A: We strive to add new content regularly. Typically, you can expect new lessons and exercises on a weekly basis.

Q: Can I use the app without seeing ads?

A: Currently, ads are an integral part of our free app experience. We're considering options for an ad-free version in the future. Stay tuned for updates!

Q: How can I report a bug or suggest a feature?

A: We appreciate your feedback! Please email us at contact@alphajcstudio.com with any bug reports or feature suggestions. Your input helps us improve the app for everyone.

Feedback and Suggestions

We value your feedback! If you have suggestions for improving One Minute English, please send them to our support email. We review all feedback to help make our app better for our users.